Advances in digital technology have led to increased use of digital devices to record data and information. During training courses (and other meetings) many people spend a significant amount of time typing what they hear into their phones,...
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A little learning is a dangerous thing; drink deep, or taste not the Pierian spring: there shallow draughts intoxicate the brain, and drinking largely sobers us again. Alexander Pope (1688 – 1744) Imagine you’ve been engaged by a...
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I have a confession to make…I don’t know my mother’s telephone number! I do, however, remember her work telephone number from when I was 6 years old (0191 771878)! I never bother to learn telephone numbers now because...
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We have just received another request from a client, to ‘deliver an NLP training course’. As Occupational Psychologists who specialise in delivering management training courses, PMSL receives many such requests. At the 2015 Association for Business Psychology (ABP)...
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I was interested to read the LinkedIn article ‘Why We Snap at Work’ by Douglas Fields (21st January), which explains in simple language what ‘triggers our neural circuits of rage’. The article goes into detail about what can...
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After spending 21 years training and coaching people how to use the skill of empathetic listening at work, I was disturbed to read an article in the Harvard Business Review called ‘The Limits of Empathy’ by Adam Waytz...
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