Coaching skills


This 2-day course will give you the knowledge and skills to effectively coach team members and to use relevant skills in different situations, to improve performance.

By the end of the course you will be able to:

  • Understand the coaching process
  • Understand how people learn in order to coach more effectively
  • Know some of the different ways in which people can be coached, so that you can choose the best approach
  • Know how to involve people and encourage a positive attitude
  • Demonstrate relevant feedback skills using models introduced during the course
  • Participate in coaching sessions using personal examples and models introduced on the course


  • Understanding coaching
    • Defining coaching
    • Characteristics of an effective coach
    • The learning process and learning styles
    • 4 stages of coaching
  • Coaching skills
    • Removing barriers to coaching
    • Effective questioning
    • Summarising and paraphrasing
    • Positive reinforcement and maintaining self-esteem
    • Giving feedback for improvement
  • Coaching techniques
    • General coaching techniques
    • Setting goals and objectives
    • The GROW model
    • A simple coaching model for one-off coaching

Contact us by email >>

Or call us on: +44 (0)7976 223 480 to discuss your needs.

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