Dealing with conflict

Overview

This half-day course aims to give you an overview of the different conflict styles and how to deal with conflict when it arises.

By the end of the course you will be able to:

  • Describe the 5 conflict styles
  • Identify your own conflict resolution style
  • Deal with inner conflict
  • Deal with conflict between others

Content

  • Causes of conflict
  • Conflict resolution styles
  • Dealing with conflict
    • Inner conflict
    • Conflict between others

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Or call us on: +44 (0)20 3056 1156 to discuss your needs.

Download course details (pdf)

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