Introduction to management

Overview

This 2-day course for new managers will help you develop the skills needed for your first management role. The course focuses on how to get things done through people in order to achieve organisational objectives. You will be encouraged to develop your individual style and make it work for you.

By the end of the course you will be able to:

  • Use your time efficiently in order to get things done
  • Tackle poor attendance and poor performance
  • Solve problems as they arise
  • Appraise the performance of others and coach them for success
  • Take a proactive approach to achieving objectives

Content

  • Managing your time and that of others
  • Delegating for results
    • Deciding what to delegate
    • Monitoring progress
  • Coaching, praising and criticising constructively
    • Push and pull coaching techniques
    • Giving constructive feedback
    • Giving praise and recognition
  • Problem-solving
    • Problem-solving strategies
  • Managing poor performance
    • Taking the first step
    • Performance management strategy
  • Managing poor attendance
    • Taking the first step
    • Attendance management strategy

Book a Course here >>

Contact us by email >>

Or call us on: +44 (0)20 3056 1156 to discuss your needs.

Download course details (pdf)

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