Negotiating & influencing

Overview

This 1-day course is designed to show how a firm, structured approach to negotiations yields more ‘win-win’ outcomes.

By the end of the course you will be able to:

  • Recognise and apply the skills and strategies of the most successful negotiators
  • Structure and present persuasive proposals
  • Create ‘win-win’ outcomes
  • Choose the right tactics for the right situation
  • Identify your own negotiating style and know how to use it effectively
  • Use proven techniques to close effectively

Content

  • Understanding communication
    • Influencing how others talk to you
    • Hidden messages in communication
    • Asking questions
    • The power of first impressions
  • Negotiations
    • Team roles in negotiations
    • Clarifying needs, wants and desires
    • Offering and taking concessions
    • Dealing with tricky negotiators
    • Using empathy and assertiveness
    • Closing techniques
    • Agreeing what has been agreed
  • Making proposals
    • Structure of your proposal
    • Presenting your ideas
  • Influencing and persuading others
    • Influencing strategies
    • Types of power
    • Credibility and kudos
    • Cognitive dissonance

Book a Course here >>

Contact us by email >>

Or call us on: +44 (0)20 3056 1156 to discuss your needs.

Download course details (pdf)

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