Performance appraisal


This 1-day course will prepare you to conducting Performance Appraisal meetings. It reinforces the need for regular communication and equips you with the necessary skills to conduct appraisal meetings.

By the end of the course you will be able to:

  • Understand the importance of appraisal within the context of effective people management
  • Establish SMART performance and development targets for staff, which accurately reflect the key aims and objectives of the business
  • Monitor performance consistently and accurately
  • Demonstrate effective appraisal interviewing skills
  • Identify individuals’ personal training and development needs


  • The importance of performance appraisal
    • What is performance appraisal and why is it important?
    • The purpose of performance appraisal
  • Preparing for the meeting
    • Managers’ and employees’ responsibilities
    • Before the discussion
  • Target setting and reviewing progress
    • What targets to set
    • Setting SMART objectives
    • Common rating errors
  • Appraisal meetings
    • Communication in appraisals
    • Completing the appraisal form
    • Conducting appraisal meetings
  • Developing your staff
    • Improving performance
    • Preparing for advancement
    • Enriching and motivating your staff

Contact us by email >>

Or call us on: +44 (0)7976 223 480 to discuss your needs.

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